- Vijay Raghavachari, Aeris Solutions Team
Aeris delivers unparalleled scalable, cost-effective, and secure IoT solutions. With experience in managing millions of devices, coupled with more than 50 patents, the Aeris technology infrastructure sets standards for tomorrow’s enterprise IoT deployments. Global organizations and service providers rely on Aeris technology every day to deliver mission-critical M2M and IoT programs. The Aeris IoT Asset Management platform provides all the elements (hardware, software, connectivity, and support) required for an overarching asset management solution. Aeris IoT Asset Management helps managers stay connected so as to monitor the movement, status, and behavior of any asset — regardless of location.
TestFairy is a mobile testing platform that enables teams to find, report and solve complex problems with their mobile apps, all from one dashboard. The platform includes an enterprise app-distribution solution for iOS and Android apps, and provides an SDK that collects valuable information such as videos showing user behavior, app logs and crash reports. This information is collected and presented in an organized way, in a single, easy-to-use dashboard helping teams to quickly reproduce and understand problems, allowing for accurate and timely bug fixes.
As the company itself is situated in the USA and their testers and customers are scattered throughout Asia, a significant challenge for Aeris’ team is to keep in tune with them. The team very rarely gets to meet with its users, and they don’t get a lot of direct feedback from them.This means the team has to monitor several fields with very little direct contact with the users:
After trying several solutions, TestFairy was chosen to accompany the team throughout their development process, with efficient distribution capabilities, comprehensive data collection and a convenient dashboard to manage it all in one place.
TestFairy provides the Solutions Team with a steady influx of data and videos that helps them maintain their control and balance throughout constant change and little communication with the app testers. Therefore, TestFairy is their go-to tool throughout all stages of development and production.